FORT LAUDERDALE (CBSMiami.com) – The Broward Sheriff’s Office arrested Robert Hoffman Thursday on charges of running an organized scheme to defraud and “unlicensed contracting.”

According to CBS4 news partner the Miami Herald, Hoffman, who owns one of the state’s largest storm shutter companies called Rolladen, was targeted after more than two dozen complaints from consumers around the state.

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According to the Herald, most of the customers paid up to $4,000 but never received their storm shutters. Hoffman had previously told the South Florida Sun-Sentinel that defective materials and the bad economy for the delays.

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Rolladen allegedly offered some dissatisfied partial payment, threatening that if the company went into bankruptcy, the customers would get nothing. Rolladen no longer has a licensed contractor and can’t pull permits required for installation.

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According to the Sun-Sentinel, there are at least 11 civil lawsuits pending against Rolladen in Broward and Palm Beach County.