Inside Miami-Dade County's State Of The Art 911 Call CenterIt can often be a thankless job but it’s a critical job. Public safety dispatchers and call takers are the people you will rely on, if you have emergency.
Recordings Show Complete Chaos During 2011 Urban Beach ShootingsIn the moments before and after a dozen Miami Beach and Hialeah police officers opened fire on a car during the 2011 Memorial Day weekend, there was chaos on the police radio.
Miami Beach Commissioner Responds To Dispatcher's Health ClaimsA Miami Beach commissioner is responding to a 911 dispatchers claim that a growing brain tumor may have caused a delay in sending fire rescue units to the Venetian Islands home of a dying man.
New Information, 911 Tapes Released In Miami Beach Man's DeathMiami Beach Police Raymond Martinez says he is troubled by a dispatcher’s behavior in the moments after a woman called 911 for help on March 5th.
Using Social Media To Contact 9-1-1Can you tweet for emergency help, text for 9-1-1 or post a panic alarm on Facebook? Even if you do, should you expect a rescue crew? Social media is changing the world, and now it's affecting how people reach out during a crisis. But can you count on it?