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It’s the same great news, weather, and investigations you found on, but we’ve added a whole new range of great items and features to help you get more out of your day, and put a little more fun into your life. It’s all brought to by the same great team of web journalists combined with the power of CBS4 News.
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We want to hear from you!


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By Telephone


Our main number is 305-591-4444.

Our Switchboard is open weekdays from 8:30am to 5:30 PM. Nights, weekends, and during times of heavy call volume, you will be allowed the opportunity to leave a recorded comment, which will be reviewed later by our management.

Due to the large number of calls we get daily, a personal response may not be possible, and we strongly suggest you use e-mail when possible.

PLEASE DO NOT call the Newsroom assignment desk with programming questions or complaints, because the news people who answer will be unable to help you.


By Mail


You can send us a letter at:

8900 NW 18th Terrace
Doral, Florida 33172

In Person


CBS4 is located in the City of Doral.
Please note: we strongly suggest you make an appointment before visiting. No walk-in tours are possible.

Directions to the Broadcast Center


News Stories


If you have a news tip, call:
Miami-Dade (305) 639-4500
Broward (954) 463-6397
By E-Mail: Fax: 305 477-3040Web Desk: (305) 639-4641
Web Desk E-Mail: CBSMiami@cbs.comPlease remember, the people who answer these phones strictly handle news stories; they cannot answer programming questions or take complaints.


Closed Captioning


If you experience a problem with Closed Captioning over the air, on cable/satellite or online, we want you to tell us. Please understand that a captioning problem can originate with the programming source or your cable/satellite provider as well as with us. It may also involve settings on your television. We will diligently work to identify the source and rectify the issue.

For Immediate Closed Captioning Concerns:

Phone: 305-639-4569 | Fax: 305-677-0841 | e-mail:

Phone: 305-639-4581 | Fax: 305-677-0857 | e-mail: 

For Written Closed Captioning Complaints for either station contact:
Tracy Letize
Director of Programming & Creative Services
8900 NW 18th Terrace
Doral, Florida 33172
Phone: 305-639-4418 | e-mail:

ONLINE Public File
Link to Online Public File

Individuals with disabilities in need of assistance accessing the WFOR-TV/WBFS-TV Public Files with the FCC may contact: Carmen Sabando
Administrative Assistant
Office: 305-639-4402
8900 NW 18 Terrace
Miami, FL 33172


EEO Report


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