MCH Receives Excellence Through Insight Award

MIAMI (CBSMiami) — One of South Florida’s hospitals has received a prestigious award.

Miami Children’s Hospital was given the Excellence Through Insight award for “Overall Outpatient – Pediatric Unit Patient Satisfaction” by HealthStream.

HealthStream is a provider of learning, talent management, and research solutions for the healthcare industry.

The award was given based on high 2012 patient satisfaction scores.  In order for the award to be given, the score must be in the 75th percentile or higher with a minimum of 100 patients surveyed.

“We are honored to hear that we are being recognized for excellence in patient satisfaction for outpatient services,” said Al Rego, Vice President of Clinical Operations at MCH in a press release by Miami Children’s Hospital. “This award is a testament to our commitment to world-class pediatric care while providing an excellent overall experience.”

HealthStream CEO Robert A. Frist, Jr. said, “We applaud MCH’s high-level commitment to excellence in healthcare—and we are pleased to recognize their achievement with our Excellence Through Insight award.”

 

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