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MIAMI (CBSMiami) – Amid veiled threats from President Trump that he would roll back the normalization process with Cuba that began under the Obama administration, American Airlines has taken a big step and opened its first ticketing office on the island.

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The new office is located in the World Trade Center complex in the upscale Miramar neighborhood of Havana

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On Wednesday, for the first time, Cubans were are to purchase tickets directly from the airline, bypassing the expensive and cumbersome charter system that dominated travel for over 20 years.

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Delta Airlines opened their ticketing office in Havana last December.