911 Operator In Trouble For Ignoring Calls While Ordering Food

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FORT LAUDERDALE (CBSMiami) -- A local 911 operator is in trouble for not responding to 911 calls while ordering food, Broward Sheriff's deputies said.

Frances Francois was manning the complaint desk on September 11th when she was on the phone for over eight minutes trying to place a large order with Popeye's Pizza.

Deputies released the call to the public on Friday. You can hear her making specific orders.

FRANCOIS: "Let me have one slice of cheese pizza."

PIZZA RESTAURANT: "Alright"

FRANCOIS: "Let me have a lunch special, a pizza lunch special with two cheese pizza and a coke."

PIZZA RESTAURANT: "Alright"

FRANCOIS: "Let me have the lunch special, two pepperoni and a coke."

The call later continues with her asking for pricing on some of the items and asking other people what they wanted at certain points.

FRANCOIS: "Let me have a tuna mini on white bread, provolone cheese. Let me have onions and tomato, salt and pepper and oil and vinegar. How much is that one?"

The order came out to about $45 dollars.

While she was placing the order, a 911 call came in about someone passing out at an optometrist's office. That call was reportedly ignored.

Deputies said Francois admitted she should have put her lunch order call on hold to answer the incoming 911 calls.

BSO say Francois was written up. Deputies released a statement on the matter saying,

"When we were made aware of the complaint, immediate action was taken. An internal affairs investigation was conducted and determined the employee did violate agency policy. As a result, she was disciplined."