Issa Asad, the CEO of Dania, Florida’s Q Link Wireless, is one of the many advocates for the Federal Lifeline Assistance Program. “Lifeline has been assisting low-income households for the past 30 years, and it will continue to do so for the foreseeable future,” said Asad. Q Link Wireless is one United States’ leading Lifeline service providers.

Asad, along with many other advocates for the Lifeline program, believes that the Federal Communications Commission’s (FCC) 2012 Reform Order will help ensure that the program stays active for years to come. While the basic purpose of the Lifeline program has remained the same, it is expected to undergo some changes under the FCC 2012 Reform Order. Some of these changes could end up providing low-income individuals in need with even more assistance.

The changes outlined the FCC 2012 Reform Order, and other information about the future of the Lifeline program will be covered in this final segment.

Broadband Pilot Program

The FCC has talked about adding broadband services to the Lifeline program in the future. In fact, making broadband available to all eligible low-income Americans is one of the goals listed on the 2012 Reform Order. With access to the Internet being crucial for those looking for jobs or for those pursuing an education, having affordable broadband service to rely on would be a considerable benefit for low-income households.

In order to determine the best way to handle this, the FCC set up the Broadband Pilot Program. This program will collect high-quality information to help the FCC come up with effective ways to encourage more low-income individuals to adopt broadband services and retain them.

Bundled Services

One of the modernization goals listed in the 2012 Reform Order is support for bundled service plans through Lifeline. These service plans would include voice and broadband packages, as well as additional calling features. Consumers are able to save a considerable amount of money on bundled services through non-Lifeline cellular service providers, and the FCC is interested in extending these additional savings opportunities to low-income households who are enrolled in Lifeline. This would allow those who are enrolled in Lifeline to have affordable access to phone service, broadband service and additional calling features.

Program Cost Savings

Criticism of the Lifeline program in the past few years has focused on the costs of providing wireless service discounts. The FCC included several goals for reducing the money spent on Lifeline in the 2012 Reform Order. These goals aim to eliminate excess spending, leading to more savings on the overall amount spent on Lifeline. Some of the goals include:

  • Ensuring only one Lifeline benefit service is allowed per household, at one time
  • Creating an automated eligibility database to ensure only qualified applicants are receiving Lifeline benefits
  • Establishing a national Lifeline subscriber database to reduce duplicate benefits


“In order to continue helping those who rely on Lifeline and those who need the program’s help in the future, we must make sure the Lifeline program stays,” said Asad. “This is why the 2012 reforms are so important.” The Q Link Wireless CEO has high hopes for the program’s future, especially with the potential addition of broadband service and bundled services.

While the addition of broadband service discounts is still expected to take a while, it could open up several new doors for Lifeline subscribers. It’s one example of how beneficial the program continues to be for low-income households. Even after 30 years, Lifeline is still going strong and ensuring that those in need have an affordable means to stay connected, whether they need to chat with family members or friends, speak with their children’s teachers, seek emergency help, talk to potential employers or call their doctor’s office. Especially with the recent reforms, the program will stay up and running well into the future.

Above content provided by Issa Asad for Q Link Wireless, a subsidiary of Dania, Florida’s Quadrant Holdings.


Comments (58)
  1. Brandon Reed says:

    The most important part of the Lifeline program, to me, is the Broadband Pilot Program. Today, 5 million children in the United States received homework that is online when they do not have access to internet at home. That is a tragedy and I hope the Lifeline program can fix that.

  2. This is awesome program i dont think there will be any complains

  3. Bobby Jones says:

    It is good to see people doing good out there in the world!

  4. Barno Das says:

    Lifeline is a very strong step to atractive visitor.I choose it

  5. It is really important to help for those who just arrived ti US. Low-cost communication will save their money for more basic needs.

  6. Jack Orwa says:

    I think this lifeline is a very relevant step for those who very new to USA and Definitely it will help them.

  7. I think that every household in Americas should have WiFi and lifeline seems like it should get that done.

  8. I’m glad that Lifeline has been around so long and will continue to be around to provide phone services to low income people which will improve so many lives.

  9. This is very informative and well described. It’s easy to understand all the points being made about Issa Asad. I enjoyed it a lot and will share what I learned with all my friends.

  10. The issue of more affordable broadband is almost a necessity these days. As the article pointed out, it is so important in basic day to day tasks now a days!

  11. In this day and age, internet access is a necessity. Good on Lifeline for providing low income families the ability to have home internet access.

  12. Mani John says:

    I think that every household in Americas should have WiFi and lifeline seems like it should get that done.

  13. It is always challenging to ensure broadband access for low-income individuals. I look forward to seeing how things go!

  14. Everyone should have a opportunity to be online. Good topic. I hope this program helps people in need.

  15. The less fortunate need to communicate as much as everyone else. This is also an opportunity to help others improve their situation.

  16. Kush Patel says:

    Looks pretty good! Nice Article

  17. Barno Das says:

    I have visited many web site. None one is it. “Program Cost Savings” is nice program.

  18. Sartle Power says:

    I think that every household in Americas should have WiFi and 5 million children in the United States received homework that is online .I hope this program helps people in need.

  19. I think the Lifeline Program is extremely important to this country. The Broadband Pilot Program sounds like something we desperately need and I’m onboard with it.

  20. Renee Mauer says:

    Having the program goals to detect fraudulent activity will help to allow program to remain in business and possibly obtaining new services.

  21. Roger Leroy says:

    The world is run by the rich, so the poor are often overlooked (unfortunately). They need all the help they can get through projects like this!

  22. 1) This is well described therefore it is essay to understand all points one by one. In my concern regarding this it is very important to people who just arrived in USA. Hope they can save their money from Low-cost communication . I enjoyed it a lot .

  23. Jones Piard says:

    Some people cannot afford phones sadly, I used to be one of them, I’m glad something is being done to address that.

  24. Benjamin Alan Smith says:

    Issa Asad is doing great things for people without phones. They are making sure low income families are keeping up with the times, which is very important.

  25. This is a very good thing to do ! I really hope this program stays!

  26. I’m glad something is being done to ensure the low income have connectivity since it is much needed.

  27. Md Yeachin Hossain says:

    Lifeline is a very strong step to atractive visitor.I choose it

  28. Shivam Wormt says:

    This is sad that there is a lot of inequality in this world.