The Lifeline program helps millions of low-income households by providing them with discounts on wireless or landline phone service. For those who struggle to make ends meet, not having access to this program would mean going without phone service. That would make it very difficult or even impossible for them to stay connected to family members in other cities or states, call for help during an emergency or be contacted by companies who are hiring. To get a better understanding of just how valuable Lifeline is for low-income individuals and families, let’s take a look at specific examples of how it has helped people.

Karen’s Story

Karen might have missed out on seeing relatives from out of town during the holidays. Thanks to the Lifeline program, Karen can afford wireless phone service that helps her stay in touch with family members who live all over the country. Since she doesn’t get to see them much, getting to at least talk to them on the phone is important to her. Without phone service, Karen would not have known that some of her relatives were coming into town during the holiday season. With Lifeline’s help, she was able to spend time with them in person and can continue staying in touch with them long after the holidays are over.

Larry’s Story

Larry knows how difficult it is to get a job without phone service. Before becoming a Lifeline subscriber, Larry was unable to provide potential employers a contact number. That meant being uninformed with job interviews and important calls that would be beneficial to getting new employment. He no longer has to worry about leaving the phone number field blank on an application—now Larry has his own phone service and has the confidence he needs in order to land a new job.

Nancy’s Story

Nancy had a hard time staying in touch with her kids and grandkids without affordable phone service. Missing out on talking to them and keeping up-to-date on their lives was a big source of stress and frustration for her. That all changed when Nancy signed up for Lifeline discounts. Nancy is now able to afford phone service and uses it to stay connected with her kids and grandkids and be part of their lives.

Kimberly’s Story

Kimberly used to worry when her 16-year-old son went out with his friends. Her son is a Type 1 diabetic, which puts him at a higher risk of having medical issues. Kimberly wasn’t able to afford cell phone service for her son, so she didn’t have a reliable way of keeping in touch with him when he wasn’t home. Thanks to Lifeline, Kimberly is now able to pay for affordable wireless service for her son. When he goes out with his friends now, he has a phone to take with him in case anything happens. Kimberly also has a way to get in touch with him if she’s worried about where he was or how he’s doing. She strongly appreciates having this peace of mind.

These are just a handful of stories from people who have been helped by Lifeline’s affordable phone service. Issa Asad, the CEO of Q Link Wireless, LLC, in Florida also knows how much of a lifesaver Lifeline can be. “A woman I know who signed up for Lifeline said it helped save her son’s life. He had a seizure, and she was able to call 911 to get him immediate help. Without Lifeline, she would have had to run to a neighbor’s house, and none were home at the time,” explains Asad.

Now that we’ve heard from people whose lives have been changed for the better by Lifeline, we’ll take a more in-depth look at who makes this all possible. In our next segment, we’ll provide information on Lifeline’s management.

Above content provided by Q Link Wireless, LLC, a subsidiary of Quadrant Holdings, LLC.

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