I had one of those disgusting Samsung 40" LCD TV's.
I had one of those disgusting Samsung 40″ LCD TV’s. I bought it just before Circuit City closed in 12/2009. It was the consumer reports model choice, and I spent $1050 for it. About 1.5 to 2 years later, it was slow to come on, and got progressively worse, up to 2 hours, then nothing. I called Samsung, and since I didn’t purchase an extended warranty (as Consumer Reports advises not to) I was told there would be a $95 service call, and average repairs run $500. Ultimately, I took the damn thing to Broward County Recycling Center on Powerline Road and discarded it. I purchased a new LG LCD when HH Gregg had their grand opening. Is there any way to pursue any form of compensation at this point, or am I just out of luck. At this point, I’ll NEVER purchase anything with the Samsung name on it. Thanks for your help if you can.
Invest in Samsung stock? LOL!
I also had a problem with my 32″ Samsung LCD HD tv. Bought it in 2008 and in 2010 it went black. I contacted Samsung and they sent a tech to my home. The problem was a “capacitor” which was replaced at no charge for it or the home visit. I don’t know if I was lucky or that I had registered the TV as soon as I bought it, but I know they have a “settlement” to this date. If someone else needs this help go to:
samsung.com/capacitorsettlement. Sorry this happened to you. Good Luck
PS I did not purchase the extended guarantee, never do. The TV is working fine.
Incidentally, the mere act of spending $1050 on a television is not only disgusting, but despicable.
Anonymous, the $1050 was the going sale rate back in 2009 for an LCD 40″ Samsung…I would now refer to it as a Sam-stung.
Consumers Reports also advised you to take the money you would have spent on the extended warranty and invest it, so that you would have the money to cover the expense of repairing or replacing the TV when the time came.
What can you invest $200(cost of warranty) in this economy that will earn enough to cover the $600 repair or $1050 replacement in only 2 years? Triple your money(at least)? If you could tell me that I’ll give you a new TV!