For thousands of low-income individuals across the US, the Federal Lifeline Assistance Program has made it possible to afford monthly phone service. In order to be eligible for this program, individuals must not have an income that exceeds their state’s specific Federal Poverty Guidelines. Those who receive assistance through certain qualifying government assistance programs are also eligible to receive a Lifeline phone service discount. Individuals who receive welfare benefits or Supplemental Security Income (SSI) are able to subscribe to the Lifeline program.

What the Lifeline Program Does for Welfare and SSI Recipients

The Lifeline program provides very low monthly phone service rates (or sometimes free service) for eligible low-income individuals. These rates help make phone service much more affordable for those who struggle financially. The Lifeline program was initially set up as a way to ensure that those who are experiencing financial hardship can have access to basic phone service in order to stay in touch with loved ones, find jobs and make other important phone calls.

For those who do not have enough money for a wireless phone, some wireless providers offer free cell phones to Lifeline subscribers. When welfare or SSI recipients find a participating wireless provider, they will be able to get a phone that comes with certain features, such as up to 250 minutes of free monthly talk time, texting, voicemail and call waiting. They should keep in mind that the exact features included vary by state.

How the Lifeline Program Benefits Welfare and SSI Recipients

Those who receive welfare benefits or SSI have already demonstrated that they are experiencing financial hardship. In many cases, these individuals cannot afford phone service. With Lifeline’s help, they are able to have monthly phone service to help them through this difficult time. This makes it easier for welfare and SSI recipients to call with questions or concerns about their benefits. For example, if they have not received their monthly benefits or payment, they do not have to worry about finding a phone to use or going to the local welfare office in person. They can make a simple phone call to put their minds at ease instead.

“People who depend on welfare benefits or SSI payments for their living expenses are already under a lot of stress and Lifeline helps ease that burden in a big way,” said Issa Asad, the CEO of Q Link Wireless, a subsidiary of Quadrant Holdings and an approved provider of Lifeline service based in Dania, Florida. The QLink Wireless CEO goes on to explain that “with Lifeline, these individuals have an easier time contacting the welfare or SSI office if their benefits are late or if something else goes wrong.”

Having phone service also means that welfare and SSI recipients have a reliable way to get in touch with family members and friends. They can reach their loved ones at any time, which makes a big difference in terms of their quality of life. Those who are looking for steady work or a higher paying job also have a way for potential employers to contact them to come in for interviews or to follow up with them afterwards.

Important Things to Consider

Welfare and SSI recipients should note that they can only have one Lifeline discount per household. They will be able to choose between wireless or landline phone service, but they cannot receive a discount on both. They also have to verify their eligibility every year to continue getting their Lifeline discount, which can be done online, via mail or over the phone.

Above content provided by Issa Asad, the CEO of Q Link Wireless and Quadrant Holdings located in Dania, FL.

Comments (53)
  1. Mona says:

    The Lifeline program is excellent – will bring help to so many!

  2. Jackie says:

    It’s nice to see a CEO caring about their customers.

  3. Mona says:

    Amazing system that brings such goodness to the lives of many!

  4. Awesome program this is the best decision they could’ve made

  5. Dave says:

    Amazing, considering how expenses don’t match the income these days. Thanks Qlink!

  6. Turon says:

    This is a very beneficial program, & it’s great to see you giving back and caring for people.

  7. Yani says:

    This is beneficial to people like me who is using SSI. This will definitely save me from paying high fees on phones every month. Great program!

  8. Bobby Jones says:

    keep up the great work in the community!

  9. jamesb7621 says:

    Having a phone is just as important for people on low incomes as it is for wealthy people. If you are looking for a job you really need a phone so this is a great service for those who have trouble paying their bills.

  10. This is very informative and well described. It’s easy to understand all the points being made about how lifeline bridges the gap. I enjoyed it a lot and will share what I learned with all my friends.

  11. Alex Smith says:

    This is a fantastic program, its great to see this going on.

  12. This is great for low income people as having a phone will help them stay in contact with family and work, and it could open up new job opportunities too!

    1. This is an excellent program people of all income levels require phone service and this program is helping so many.

  13. Mani John says:

    I enjoyed it a lot and will share what I learned with all my friends.great.

  14. Barno Das says:

    Who will visit this web site from anywhere of USA instantly he would like to take this service.Felicitation to owner.

  15. Barno Das says:

    “Important Things to Consider” is a great notification for a low income American. Usually, this declration is not seen in other web site.Congratulation to Issa Assad

  16. Ryan Watson says:

    It’s nice to see an executive show compassion to lower income citizens

  17. Mani John says:

    This is very informative and well described. It’s easy to understand all the points being made about how lifeline bridges the gap.

  18. Mani John says:

    This is beneficial to people like me who is using SSI. This will definitely save me from paying high fees on phones every month.fantastic program.

  19. Jack Orwa says:

    Very relevant and very important article for those who like SSI and I already recommended this to my friends also.

  20. This is very informative and well described. It’s easy to understand all the points being made about Issa Asad. I enjoyed it a lot and will share what I learned with all my friends.

  21. Great program for the lower income bracket. Country should follow suit.

  22. Farid Martin says:

    Issa Asad plainly explains how the Lifeline program makes life easier for welfare and SSI recipients, in order to have a similar quality of convenience, that those more fortunate possess.

  23. Inday Belle says:

    In these modern days, communication is much needed. And using high technologies and phones is a necessity for everybody. And it’s good that there is a program like this. It help people out.

  24. Becky Brooks says:

    The lifeline program works to help people on many levels

  25. Asad seems to be putting in place systems that will help people who are under current financial stress. He is doing good things for the community.

  26. Nischal Rai says:

    It is a awesome program to hep those who are in financial stress.Doing really fantastic job.

  27. Wow! Its a nice feeling seeing the CEO caring towards their customers.Beneficial program.

  28. Asad’s efforts to help the lower class will have an immediate impact in these people’s individual lives.

  29. Mani John says:

    If you are looking for a job you really need a phone so this is a great service for those who have trouble paying their bills.

  30. What Asad did for people with low incomes is could be an example of philanthropy.

  31. This is a very well organized program to help people with low incomes to be connected each other.

  32. Issa Asad has a good-caring heart. He cares about people with low incomes and wants to help to the best way he can.

  33. This is a terrific program that will benefit many.

  34. Aarthi Arun says:

    wow what a great idea to help the poverty stricken people. Glad that someone like him has taken a step ahead to help them out…. keep going Issa !!!!

  35. Ray Thomas says:

    I think the Lifeline program is really much needed. This is a great initiative. Hope to see some positive results.

  36. Tazwar Tazim says:

    Very good initiatinve. It’ll open the eyes of so many peoples. Its really nice to see Issa caring this much about poor people. He is a perfect example of a great man. #issaalltheway

  37. Alex Smith says:

    Keep educating the public on this subject!

  38. This seems like an extremely good program, everyone needs a phone in their home.

  39. Honk Douglas says:

    Everyone needs a phone nowadays. This is great to read.

  40. This article is very well organized program to help people.

  41. It is exciting to see someone stepping up to help those in need, and phones are very important to everyday life now.

  42. Awesome program; helping out those who need it most.

  43. Thanks again to Issa Asad for creating this outstanding program! 🙂

  44. This is an awe-inspiring program. Thanks to Issa Asad, people will live better lives.

  45. That’s good that a lot of low income people can at least have a phone. If they are not eligible for free they can get low cost rates. It’s nice that there is help.

  46. John Lee says:

    Its a great program for anyone in need of communication service

  47. In this day and age having a phone is a necessity. Not everyone is able to afford them though so it’s nice to see Issa Asad helping those folks out who are not so fortunate

  48. Judy Norris says:

    The Lifeline program provides good service for people with low income. It also gives a free phone to people who can’t afford one. They keep people connected.

  49. Ed Weiss says:

    It’s nice to see a CEO giving back to their community!

  50. Kent Devlin says:

    its nice to see very low monthly phone service rates for eligible low-income individuals.

  51. Daud Waziri says:

    Thanks for stepping up and making a change!

  52. Everybody deserves something as basic as phone service. I’m glad that they are implementing this!

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