New Scam Targets Hispanic FPL Customers
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MIAMI (CBSMiami) – A new scam involving con artists claiming to be from Florida Power and Light is targeting the utility’s Hispanic customers in Miami-Dade and Broward counties.
FPL’s Christie Dubois said a release that they’ve received a number of calls from their customers who said they were contacted by people claiming to be FPL employees. During the call they were told that accounts were past due and they must pay with a prepaid Money Pak card to avoid being disconnected.
While some of the calls appeared on the customer’s caller ID as a FPL number in Miami, they actually came from an internet phone service outside of the U.S. Dubois added that FPL does not accept the Money Pak card as payment.
FPL phone representatives will not ask for personal information unless the customer initiates the contact.
Other utilities outside of Florida have reported a similar scam.
FPL customers who believe they have been scammed should contact the police immediately. They should also notify FPL and report the incident to Florida Department of Agriculture and Consumer Services (FDACS) at (800) 435-7352).
Click Here to learn more about scams involving FPL.