Do Not Call List Violations Again Top Fla. Consumer Complaints

TALLAHASSEE (CBSMiami) – Unsolicited telemarketing calls to residents on the Do Not Call List again topped the list of consumer complaints in Florida in 2012.
The Florida Department of Agriculture and Consumer Services reported Friday that it received 17,337 complaints in the 2012 calendar year from citizens who received unwanted calls despite being on the state’s Do Not Call list.
This is the fourth consecutive year that complaint topped the list, reports CBS4 news partner The Miami Herald.
Agriculture Commissioner Adam Putnam said more than 330,000 numbers have been added to Florida’s Do Not Call List since it became available at no cost to Floridians as a result of a measure passed during the 2012 legislative session – increasing subscriptions five-fold. He noted that more than $3.8 million was recovered on behalf of Florida consumers in 2012.
Albeit far below the Do Not Call violations, telemarketing calls finished second on the list with 4,159 complaints.
(©2012 CBS Local Media, a division of CBS Radio Inc. CBS RADIO and EYE Logo TM and Copyright 2012 CBS Broadcasting Inc. Used under license. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed. CBS4 news partner The Miami Herald contributed to this report.)
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