T-Mobile To Close Broward Call Center, Almost 500 Jobs Lost
FT. LAUDERDALE (CBSMiami) – T-Mobile, the nation’s 4th largest wireless provider which has been struggling following a failed merger attempt with much larger AT&T, said it will close a number of call centers around the nation including one on Ft. Lauderdale. Nearly 500 jobs would be affected.
The company said the closing and consolidation of the call centers is needed to be competitive, and while jobs will be lost, T-Mobile said it will still employ 2600 people in the state of Florida.
The move will see the company close just under a third of it’s 24 call centers nationwide. In addition to Ft. Lauderdale, centers in Pennsylvania, Texas, Kansas, Colorado and Oregon will be closed.
Overall, 1900 people will lose their jobs in the consolidation.
T-Mobile notified the State of Florida about the layoffs Friday as required by law. The loss of the jobs in Ft Lauderdale will be the second largest layoff in the state for 2012, topped only by the 920 layoffs announced at Jackson Memorial Hospital.
The company is offering some employees the chance to transfer to other call center, including one in Tampa. The company said it woulod be expanding employment in the call centers which remain.