MIAMI (CBS4)- Motorist who use SunPass could land in hot water and may not know it, depending on the make and model of their car. That’s because there could be an error with scanning the barcode on their SunPass. But there is a way to avoid the hassles.
SunPass officials said motorist’s vehicles could be to blame. Certain makes and models may be equipped with special windshield containing metal oxide in the glass. The material in these “problem windshields” can prevent the car’s transponder from being read.
If the transponder cannot be read motorist’s records may show that it was not paid, that means fines and — if left for unpaid for too long — possible criminal charges.
The windshield defect could lead to thousands of dollars in fines because of toll violations, suspended license and registration and even put drivers in jail.
The cars affected range from various makes, models and years. SunPass transponders will work for a number of cars. However, in order to be read the transponder must be mounted in a specific location, SunPass said.
Makes affected include, but are not limited to:
SunPass officials said that drivers should contact the dealer where the car was purchased if they are unsure whether their vehicle has a metal oxide windshield.
If a transponder is not always being read when driving through SunPass lanes, motorists must cease using their transponder and call the SunPass Customer Service Center at 1-888-865-5352.
SunPass advises Mercedes-Benz drivers to contact their Customer Service Center for proper mounting location on 2007 Mercedes-Benz S-Class equipped with “Night View Assist”.
For the full list of makes and models affected click here.